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FAQs

How Do I Return Or Exchange An Item?
If you are not completely satisfied with a product upon receipt, we will exchange or credit your purchase. However, a returned merchandise authorization (“RMA”) is required before sending a product.

And to request an RMA, you must login to your account and navigate to your order history to submit a request.

You Can Login To Your Account Here

Access Your Business Account Here

Login To Your Agency Account Here

Please visit UnikCCTV.Com Delivery & Return Terms page for more information…

How Do I Find Out Information About Out Of Stock & Back-ordered Item Availability Time-line?
We aim to always have the items you need when you need it. If for whatever reason an item is listed as out of stock, please double-check the availability listing to be sure we haven’t already provided an estimated restocking date. If you haven’t placed an order for the item in question, please call us at +1 708.841.8300

Or email UnikCCTV.Com Customer Service at CustomerService@UnikCCTV.Com to get a response within 24-hours

Does Unikcctv.com Accept International Orders?
We ship around the globe. To obtain accurate shipping quote to your shipping destination, you must submit a valid shipping address along with Zip or Postal Code depending on your location.

Real-time shipping quote will be provided based on your Cart Content weight along with your preferred delivery speed. Though your order may be subject to additional taxes, duties and/or fees [including customs clearance] charged by the destination country. Please contact the destination country’s customs office for more information.

How Soon Will I Receive My Order If Submitted Today?
In most cases, domestic orders placed before 3PM CST (Central Standard Time) Monday-Thursday will ship that same day. On Fridays, orders must be placed before 2PM CST to ship same day.

Others received after 2PM CST will be considered next day.

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